KnowBe4
Configure the action connector for KnowBe4.
In this guide, you'll configure the integration between KnowBe4 and Radiant to automatically enroll users in additional training after simulated phishing attacks. Users who clicked on malicious links or downloaded malicious files will be added to a KnowBe4 smart group and enrolled in remedial phishing training.
Prerequisites
This configuration requires the following:
Create a Product API Token in KnowBe4
Create the Product API token to share with Radiant Security. The token will allow the app to authenticate to KnowBe4.
Login to your KMSAT console, click your email address at the top-right corner of the page and select Account Settings
Navigate to Account Integrations > API

Click User Event API
On the Create New API Token page, fill in the Name field with
Radiant Security App
Click Create Token
Under Key, click the copy icon to copy the API token you just created

Add the action connector in Radiant Security
Add the new action connector to Radiant Security.
Login to Radiant Security
From the navigation menu, select Settings > Action Connectors
Click + Add Connector
Select KnowBe4 from the menu and click Credentials
Under Required Credentials, add the following:
User Event API: The Product API Token that you copied from the KMSAT console.
Base URL: Select the appropriate base URL depending on where your KnowBe4 account is located. From the drop-down, choose from the following options:
US server (located at training.knowbe4.com):
https://api.events.knowbe4.com/
EU server (located at eu.knowbe4.com):
https://api-eu.events.knowbe4.com/
Click Add Connector to save the connector configuration
Create a smart group from custom event criteria
Create a smart group in KnowBe4. When users match the custom event criteria, they will be automatically added to this smart group.
Log in to your KMSAT console and navigate to Users > Groups.
Click the + Create New Group button at the top-right corner of the page.
Enter a group name in the Group Name:
Radiant Security Impacted User
Select the Make this a Smart Group checkbox.
Click Create Group. When you click this button, the Smart Group’s overview page will open.
From this page, click the Smart Group Criteria drop-down menu and select the criteria type Custom Event Criteria.
Fill in the criteria using the information below:
Condition:
Must
Event Type:
Radiant Security Impacted Users
Event Source (optional):
<blank>
Event External Id (optional):
<blank>
Description (optional):
Radiant Security enrolled user in training
Matcher:
Greater than
Count:
0
Time Frame:
Any
Create a remedial training campaign
Finally, add the newly created smart group to a new or existing remedial training campaign. Follow the KnowBe4 documentation to complete these steps.
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